"Customer Satisfaction through Precision Excellence"
Raco Steel Company, founded in 1952, is a full service steel distribution center located in Markham, Illinois, just 30 minutes south of Chicago. Raco Steel Company has established its success and position as a leader in the steel service industry. Raco Steel Company has steadily grown and became one of the first service centers in North America to become ISO 9001 Certified.
We will achieve Customer Satisfaction by focusing on the unique specifications of our customers, in all aspects of the steel service process.
We believe in keeping our customers satisfied by:
- Improving the bottom line
- Standing behind our products with a full guarantee
- Maintaining material for delivery on a JIT basis
- Consistently performing to our customers' specifications
- Maintaining ISO 9001 Quality procedures in addition to Company's Quality Management System and Quality Assurance Team
ISO QUALITY SYSTEM
Raco Steel Company has been ISO 9001 Certified since September 2001 and registered with AJA Registrars Certification Services.
|Precision Grounded Measuring Table|
Ensures accurate measurement of sheared dimensions and flatness in finished product.
Raco Steel Company's Quality Policy sets the foundation for our Quality Management System. These values and beliefs provide guidelines that help to ensure that we achieve the following objectives:
- Customer Focus
- Total Employee Participation
- Continuous Improvement
Our Quality Policy
We will consistently uphold "Precision Excellence," by achieving Customer Satisfaction, through the production of the highest quality steel blanks, leveled sheets, slit coil, and through the performance excellence of our people.
Our discipline of quality extends to every aspect of our company, from our carefully maintained shop, to our knowledgeable management team.